Privacy Policy for nué Hair

Last Updated: October 8, 2025

At nué Hair, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nuehair.co.uk, make a purchase, or interact with us in any other way.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information to provide and improve our products and services:

A. Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Full name

  • Email address

  • Shipping and billing addresses

  • Phone number

  • Payment information (processed securely through our payment partners; we do not store full credit card details)

B. Non-Personal Information

We may also collect:

  • Browser type and version

  • Device type and operating system

  • IP address

  • Website usage data (e.g., pages visited, time spent on pages, referring websites)

C. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website traffic.
You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the collected information for purposes including:

  • Processing and fulfilling your orders

  • Providing customer support and responding to inquiries

  • Sending order confirmations, shipping updates, and promotional messages (with your consent)

  • Improving our website, products, and user experience

  • Preventing fraudulent transactions and maintaining website security

3. How We Share Your Information

We do not sell your personal data.
However, we may share your information with trusted third parties that help us operate our business, including:

  • Payment processors (e.g., Stripe, PayPal, etc.)

  • Shipping and logistics partners

  • Email and marketing service providers

  • Analytics and website performance tools (e.g., Google Analytics)

All third-party partners are required to handle your data securely and in accordance with applicable privacy laws.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

5. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Request data portability

To exercise these rights, contact us at hello@nuehair.co.uk

6. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.
However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Nue Hair
 Email: hello@nuehair.co.uk
Website: nuehair.co.uk